Yet Another PGW Post...

Will be coming shortly. If you're a month behind in your bill, let me know what's going on with you and them. It will help me with a story I want to write.

Thanks!

Facts And Help: PGW Can Shut You Off in the Winter

It was only less than a year ago that I wrote about this specific topic, and how no one was covering it.

They still aren't.

So, lets get some history and facts out there. First off, yes, PGW is legally allowed to turn off your heat in the winter. Not only that, but so can PECO and the Philadelphia Water Department.

In February of 2005, Governor Rendell passed the ironically named Responsible Utility Customer Protection Act. The law allowed for all utilities in the Commonwealth of Pennsylvania to shut you off during the winter.

There was a loophole written into the law for just PGW Customers, but it isn't a big one:

PGW Specific

For PGW Only - Shut-Off of Utility Service - We have different rules for winter shut-offs. If your income is more than 150% but less than 250% of the poverty guidelines, PGW may turn off your service beginning January 1 unless:

• A person in your house is 65 years or older;

• A person in your house is 12 years or younger;

• A person in your house has a letter from a doctor;

• You have paid half of your last 2 bills or

• You have paid 15% of your household income in the last 2 months

For PGW Only - If your household income is low, we will turn on your service if you join PGW's Customer Responsibility Program (CRP). For example, this means if there are 3-people in your household your monthly income must be below $1,959.

For PGW Only - Based on your income, the amount of your deposit may be equal to one or two average bills. If you enroll in CRP, you do not have to pay a deposit.

So there are measurements in place to make sure you're OK with PGW during the winter. PECO, on other hand, doesn't. So if you're behind on those, you could face a shutoff. I talked to a few people about that, and they understood the PECO turning you off, despite the fact that you most likely will need electricity to turn on your heat.

My thoughts?

The fact that we allow this to happen in this state is APPALLING. The reason it shouldn't be legal is actually very obvious since, as I mentioned already, the toll on the person is astounding and the toll on the house or property can be incredibly costly. During the summer months it's not quite as bad, but winter is understood to be the worst time possible to carry out a shut off in this city.

At the same time, this effects the poorest of our friends and neighbors, and it's a devastating thing to happen to a persons emotional toll. I had my power turned off once and aside from the feeling of disappointment you feel in it happening, your angry and sad at yourself for falling so far from society. You feel like an outcast and a pariah.

The toll on the neighbors properties is debatable, but it is likely that a house that is flooding due to bad pipes in a row home will effect the neighbors.

In the end, this isn't helping anyone but the utilities and needs to go.



Photo Courtesy of I Am My Avatar

Gas and Electric Shutoff's During Winter: The Unreported Threat

It was the winter of my discontent, a winter of brutal cold and destroyed dreams. I had lost my job, I was turned down for unemployment since my last job didn't last long enough, trying to apply for welfare, and was about to lose my house. At the same time, I was almost broke and hadn't paid my utilities in months. It was March and I knew that it was only a matter of time and, sure enough, I had until April to pay them. It was nothing short of a miracle that I made it through. In the end, I was thankful that PGW and PECO were not allowed to turn off their services during the winter as it would lead to costly repairs to my house and me possibly freezing to death.

Enter 2009.

My friend has had a hard time getting by; as a freelancer, that happens. You have your great months and your bad months. Despite some large projects keeping him busy, it's been a devastatingly slow few months. Then came the "pay now" letters from PGW and PECO, but this time with a twist: A shut off notice. In February.

We had discussed a few times before that they wouldn't turn off service during the winter for a list of reasons: First, the human reason. Not being able to pay the bill aside, turning off the gas or electric meant freezing the person inside, possibly to death, which is... well, wrong. Then the toll on the house itself. Without either or both on, the pipes could freeze, causing them to burst, and require even more money to fix. In the end, a bill of $1000 could wind up costing the homeowner $2000 and more after paying restoration fees and fixing anything that may have broken or been damaged in the meantime.

What is astounding to me are two things: Why is this legal in Philadelphia and why isn't this being reported?

The reason it shouldn't be legal is actually very obvious since, as I mentioned already, the toll on the person is astounding and the toll on the house or property can be incredibly costly. During the summer months it's not quite as bad, but winter is understood to be the worst time possible to carry out a shut off in this city.

At the same time, this effects the poorest of our friends and neighbors, and it's a devastating thing to happen to a persons emotional toll. I had my power turned off once and aside from the feeling of disappointment you feel in it happening, your angry and sad at yourself for falling so far from society. You feel like an outcast and a pariah.

The toll on the neighbors properties is debatable, but it is likely that a house that is flooding due to bad pipes in a row home will effect the neighbors.

There are 6200 residents without heat in Philadelphia because of PGW, and number due to rising unemployment and steeper fees and declining budgets will most likely make it rise even more. At this moment, we need our lawmakers to take a stand and demand that they take quick and immediate action in order to make sure no one is forced to freeze to death this winter. This is a city on the brink, and this is a public health concern. More people getting sick due to poor heating? Is that what we need?

All the while, we need reform in the CRP and how it's funded. We need to make PGW an agent for change and get it back on it's toe to make a profit for the city. PECO, at the same time, is sending shut off notices and I can only hope that the death of the man in Bay City, Michigan teaches them something about this horrible and inhumane practice.

Photo thanks to PhillyIMC.